User experience (UX) design is becoming increasingly important in a broad range of application settings, as it becomes evident that providing functionality and usability alone is not sufficient to meet users' expectations. While this certainly applies to Social User-Centric Media applications, it i…
User experience (UX) design is becoming increasingly important in a broad range of application settings, as it becomes evident that providing functionality and usability alone is not sufficient to meet users' expectations. While this certainly applies to Social User-Centric Media applications, it is less clear how to actually go about designing for user experience, and perhaps even less so when it comes to evaluations. What are we evaluating and why; how do we carry out evaluations; how to interpret results and how do the results affect the next design cycle? How can we know if we are on the right track? What inherent difficulties and fallacies should we be aware of? This workshop explores methods and techniques for designing and evaluating Social UCM applications in the context of iterative design and formulate strong and weak points of these methods and techniques, thereby helping the UCM community to create better applications.