Research Article
Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience
@INPROCEEDINGS{10.4108/icst.intetain.2015.259548, author={Pedro Almeida and Jorge Abreu and Telmo Silva and L\^{\i}gia Duro and M\^{o}nica Aresta and Rita Oliveira}, title={Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience}, proceedings={7th International Conference on Intelligent Technologies for Interactive Entertainment}, publisher={EAI}, proceedings_a={INTETAIN}, year={2015}, month={8}, keywords={notifications user experience television second-screen applications}, doi={10.4108/icst.intetain.2015.259548} }- Pedro Almeida
Jorge Abreu
Telmo Silva
Lígia Duro
Mónica Aresta
Rita Oliveira
Year: 2015
Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience
INTETAIN
ICST
DOI: 10.4108/icst.intetain.2015.259548
Abstract
As technological devices surrounding the television are changing, so are viewers’ habits. When the interactive Television industry turns its focus to the development of second-screen applications, this paper reports on a study aiming to analyse the impact, on users, of notifications in second-screen scenarios. As part of the study, the research team developed a prototype that simulated an application able to deliver synchronized information related with TV content, notifying the user – through visual, audio and haptic stimuli - whenever new content was displayed in the tablet. The study included observation sessions, conducted in laboratory settings, with participants (N=12) being invited to watch a 15-minute film while using the application. Tests were conducted under a cognitive walk-through methodology, and data collected through direct observation and questionnaires. Results show that to achieve a balanced user experience in second-screen scenarios notifications on tablet should be combined with visual notifications on TV.
