cc 15(3): e3

Research Article

Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience

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  • @ARTICLE{10.4108/icst.intetain.2015.259548,
        author={Pedro Almeida and Jorge Abreu and Telmo Silva and L\^{\i}gia Duro and M\^{o}nica Aresta and Rita Oliveira},
        title={Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience},
        journal={EAI Endorsed Transactions on Collaborative Computing},
        volume={1},
        number={3},
        publisher={EAI},
        journal_a={CC},
        year={2015},
        month={8},
        keywords={notifications, user experience, television, second-screen applications},
        doi={10.4108/icst.intetain.2015.259548}
    }
    
  • Pedro Almeida
    Jorge Abreu
    Telmo Silva
    Lígia Duro
    Mónica Aresta
    Rita Oliveira
    Year: 2015
    Notification Mechanisms In Second-Screen Scenarios - Towards a Balanced User Experience
    CC
    EAI
    DOI: 10.4108/icst.intetain.2015.259548
Pedro Almeida1,*, Jorge Abreu1, Telmo Silva1, Lígia Duro1, Mónica Aresta1, Rita Oliveira1
  • 1: University of Aveiro
*Contact email: almeida@ua.pt

Abstract

As technological devices surrounding the television are changing, so are viewers’ habits. When the interactive Television industry turns its focus to the development of second-screen applications, this paper reports on a study aiming to analyse the impact, on users, of notifications in second-screen scenarios. As part of the study, the research team developed a prototype that simulated an application able to deliver synchronized information related with TV content, notifying the user – through visual, audio and haptic stimuli - whenever new content was displayed in the tablet. The study included observation sessions, conducted in laboratory settings, with participants (N=12) being invited to watch a 15-minute film while using the application. Tests were conducted under a cognitive walk-through methodology, and data collected through direct observation and questionnaires. Results show that to achieve a balanced user experience in second-screen scenarios notifications on tablet should be combined with visual notifications on TV.