9th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing

Research Article

Increasing Awareness in Distributed Software Teams: a First Evaluation

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  • @INPROCEEDINGS{10.4108/icst.collaboratecom.2013.254057,
        author={Kevin Dulllemond and Rini Solingen},
        title={Increasing Awareness in Distributed Software Teams: a First Evaluation},
        proceedings={9th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing},
        publisher={ICST},
        proceedings_a={COLLABORATECOM},
        year={2013},
        month={11},
        keywords={awareness global software engineering collaboration evaluation support platform iris},
        doi={10.4108/icst.collaboratecom.2013.254057}
    }
    
  • Kevin Dulllemond
    Rini Solingen
    Year: 2013
    Increasing Awareness in Distributed Software Teams: a First Evaluation
    COLLABORATECOM
    IEEE
    DOI: 10.4108/icst.collaboratecom.2013.254057
Kevin Dulllemond1,*, Rini Solingen1
  • 1: Delft University of Technology
*Contact email: k.dullemond@tudelft.nl

Abstract

Similarly to co-located software engineering teams, teams in which developers work geographically distributed require a variety of information about the project, organization and team members to collaborate effectively. However, in such a setting, maintaining awareness at a sufficient level to collaborate optimally is generally more difficult. Therefore research has been done on the prioritization of information for distributed software engineers, based on their current activity and status. Based on this research a platform was developed incorporating a subset of the findings. In this paper we report on a first evaluation of the deployment of this platform in a distributed industrial case setting. The most important findings are that: (i) providing distributed software engineers with their information needs, appears to contribute to an increase in their overall level of awareness and (ii) information about project related communication with the customer and information about the happiness of colleagues adds the most value.