Proceedings of the 3rd International Conference on Educational Innovation and Multimedia Technology, EIMT 2024, March 29–31, 2024, Wuhan, China

Research Article

Enhancing the User Experience in Fragmented Reading Applications: A Study on Information Anxiety and Design Strategies

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  • @INPROCEEDINGS{10.4108/eai.29-3-2024.2347726,
        author={Zhiyong  Xiong and Tianqi  Yuan and Dianya  Deng},
        title={Enhancing the User Experience in Fragmented Reading Applications: A Study on Information Anxiety and Design Strategies},
        proceedings={Proceedings of the 3rd International Conference on Educational Innovation and Multimedia Technology, EIMT 2024, March 29--31, 2024, Wuhan, China},
        publisher={EAI},
        proceedings_a={EIMT},
        year={2024},
        month={6},
        keywords={interaction design; knowledge management; fragmented reading; knowledge visualization},
        doi={10.4108/eai.29-3-2024.2347726}
    }
    
  • Zhiyong Xiong
    Tianqi Yuan
    Dianya Deng
    Year: 2024
    Enhancing the User Experience in Fragmented Reading Applications: A Study on Information Anxiety and Design Strategies
    EIMT
    EAI
    DOI: 10.4108/eai.29-3-2024.2347726
Zhiyong Xiong1,*, Tianqi Yuan1, Dianya Deng2
  • 1: School of Design South China University of Technology
  • 2: South China University of Technology
*Contact email: zyxiong@scut.edu.cn

Abstract

With the rapid development of Internet technology, the large amount of fragmented information in mobile reading applications leads to the lack of concentration and the decline of reading quality among college students, which triggers generalized information anxiety. This paper investigates the causes of information anxiety in fragmented reading among college students, and aims to improve the quality of reading and independent learning and alleviate anxiety through the experience design of mobile reading applications. The Information Anxiety Rating Scale and Reading Behaviour Questionnaire were used to investigate 180 college students, of which 154 questionnaires were valid. It was found that information source, information medium and information quality in the environmental factors, and information discrimination, expectation management, time management, concentration and inductive ability in the internal factors were the most important factors for information anxiety. Then, a model of information anxiety formation was constructed and targeted suggestions for alleviation were made. In terms of reading tools, combining the linguistic summarization capabilities of AI and knowledge visualization theory, design suggestions in the three directions of reading management, reading scaffolding and note management are proposed.