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Proceedings of the 9th Annual International Seminar on Transformative Education and Educational Leadership, AISTEEL 2024, 24 September 2024, Medan, North Sumatera Province, Indonesia

Research Article

Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance

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  • @INPROCEEDINGS{10.4108/eai.24-9-2024.2353274,
        author={Muhammad  Basyir and Suhairi  Suhairi and Sulaiman  Sulaiman},
        title={Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance},
        proceedings={Proceedings of the 9th Annual International Seminar on Transformative Education and Educational Leadership, AISTEEL 2024, 24 September 2024, Medan, North Sumatera Province, Indonesia},
        publisher={EAI},
        proceedings_a={AISTEEL},
        year={2024},
        month={12},
        keywords={emotional intelligence employee engagement commitment and employee performance},
        doi={10.4108/eai.24-9-2024.2353274}
    }
    
  • Muhammad Basyir
    Suhairi Suhairi
    Sulaiman Sulaiman
    Year: 2024
    Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance
    AISTEEL
    EAI
    DOI: 10.4108/eai.24-9-2024.2353274
Muhammad Basyir1,*, Suhairi Suhairi1, Sulaiman Sulaiman1
  • 1: Faculty of Economic and Business, Universitas Syiah Kuala Banda Aceh
*Contact email: basyir@unsyiah.ac.id

Abstract

The study examines to the role of commitment as an mediator of relationships between emotional intelligence, employee engagement and the administrative employees performance. A number of staff of the Public Hospital of Dr. Zainoel Abidin in Banda Aceh is employed as this study’s sample. Technique of interviews based upon the developed questionnaires is utilized. It then analyzes statistically by using AMOS program with SEM (Structural Equating Modeling). The result respectively demonstrates that the emotional intelligence affects employees work performance positively and significantly. It also confirms similarly that employee engagement has impact on work performance respectively. These findings contribute that to increase employee’s work performance, considering employee engagement activities through capacity buildings, in-house trainings, and staff retreats are recommended activities should be programmed.

Keywords
emotional intelligence employee engagement commitment and employee performance
Published
2024-12-27
Publisher
EAI
http://dx.doi.org/10.4108/eai.24-9-2024.2353274
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