Research Article
Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance
@INPROCEEDINGS{10.4108/eai.24-9-2024.2353274, author={Muhammad Basyir and Suhairi Suhairi and Sulaiman Sulaiman}, title={Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance}, proceedings={Proceedings of the 9th Annual International Seminar on Transformative Education and Educational Leadership, AISTEEL 2024, 24 September 2024, Medan, North Sumatera Province, Indonesia}, publisher={EAI}, proceedings_a={AISTEEL}, year={2024}, month={12}, keywords={emotional intelligence employee engagement commitment and employee performance}, doi={10.4108/eai.24-9-2024.2353274} }
- Muhammad Basyir
Suhairi Suhairi
Sulaiman Sulaiman
Year: 2024
Mediation Effect of Commitment among the Antecedents and Administrative Employee Performance
AISTEEL
EAI
DOI: 10.4108/eai.24-9-2024.2353274
Abstract
The study examines to the role of commitment as an mediator of relationships between emotional intelligence, employee engagement and the administrative employees performance. A number of staff of the Public Hospital of Dr. Zainoel Abidin in Banda Aceh is employed as this study’s sample. Technique of interviews based upon the developed questionnaires is utilized. It then analyzes statistically by using AMOS program with SEM (Structural Equating Modeling). The result respectively demonstrates that the emotional intelligence affects employees work performance positively and significantly. It also confirms similarly that employee engagement has impact on work performance respectively. These findings contribute that to increase employee’s work performance, considering employee engagement activities through capacity buildings, in-house trainings, and staff retreats are recommended activities should be programmed.