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Proceedings of the 3rd International Conference of Science Education in Industrial Revolution 4.0, ICONSEIR 2021, December 21st, 2021, Medan, North Sumatra, Indonesia

Research Article

Stakeholder Satisfaction of the Guidance and Counseling Study Program Medan State University

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  • @INPROCEEDINGS{10.4108/eai.21-12-2021.2317310,
        author={Mirza  Irawan and Ibrahim  Gultom},
        title={Stakeholder Satisfaction of the Guidance and Counseling Study Program Medan State University},
        proceedings={Proceedings of the 3rd International Conference of Science Education in Industrial Revolution 4.0, ICONSEIR 2021, December 21st, 2021, Medan, North Sumatra, Indonesia},
        publisher={EAI},
        proceedings_a={ICONSEIR},
        year={2022},
        month={5},
        keywords={stakeholders satisfaction guidance and counseling},
        doi={10.4108/eai.21-12-2021.2317310}
    }
    
  • Mirza Irawan
    Ibrahim Gultom
    Year: 2022
    Stakeholder Satisfaction of the Guidance and Counseling Study Program Medan State University
    ICONSEIR
    EAI
    DOI: 10.4108/eai.21-12-2021.2317310
Mirza Irawan1,*, Ibrahim Gultom1
  • 1: Faculty of Education, Universitas Negeri Medan
*Contact email: konsmirza@unimed.ac.id

Abstract

This study aims to obtain information from stakeholders of the alumni Guidance and Counseling Study Program of the Faculty Education, State University of Medan. Stakeholder satisfaction in terms of (1) benefits and learning experiences, (2) graduate competence, (3) performance quality. The method used in this research is descriptive with a quantitative approach. Research Data, using a survey method was used using a questionnaire as a data collection tool. The results of this study are expected to be useful as a basis for consideration in formulating policy programs to improve the quality of administrative and academic services in the Undergraduate (S-1) Guidance and Counseling Study Program, Faculty of Education, State University of Medan.

Keywords
stakeholders satisfaction guidance and counseling
Published
2022-05-23
Publisher
EAI
http://dx.doi.org/10.4108/eai.21-12-2021.2317310
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