Proceedings of the 1st Workshop on Multidisciplinary and Its Applications Part 1, WMA-01 2018, 19-20 January 2018, Aceh, Indonesia

Research Article

The Diagnosis of Conflict Management Within the Organization

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  • @INPROCEEDINGS{10.4108/eai.20-1-2018.2282454,
        author={Hanafiah  Hanafiah and M  Heikal and Wahyuddin  Albra and Dahlan  Abdullah and Damanhur  Abbas and Henry  Aspan and Syarkani  Syarkani},
        title={The Diagnosis of Conflict Management Within the Organization},
        proceedings={Proceedings of the 1st Workshop on Multidisciplinary and Its Applications Part 1, WMA-01 2018, 19-20 January 2018, Aceh, Indonesia},
        publisher={EAI},
        proceedings_a={WMA-1},
        year={2019},
        month={9},
        keywords={conflict management organization},
        doi={10.4108/eai.20-1-2018.2282454}
    }
    
  • Hanafiah Hanafiah
    M Heikal
    Wahyuddin Albra
    Dahlan Abdullah
    Damanhur Abbas
    Henry Aspan
    Syarkani Syarkani
    Year: 2019
    The Diagnosis of Conflict Management Within the Organization
    WMA-1
    EAI
    DOI: 10.4108/eai.20-1-2018.2282454
Hanafiah Hanafiah1,*, M Heikal2, Wahyuddin Albra2, Dahlan Abdullah3, Damanhur Abbas4, Henry Aspan5, Syarkani Syarkani6
  • 1: Department of Historical Education, Universitas Samudra, Langsa, Indonesia
  • 2: Department of Management, Universitas Malikussaleh, Aceh, Indonesia
  • 3: Department of Informatics, Universitas Malikussaleh, Aceh, Indonesia
  • 4: Department of Islamics Economics, Universitas Malikussaleh, Aceh, Indonesia
  • 5: Department of Management, Universitas Pembangunan Panca Budi, Medan, Indonesia
  • 6: Department of Early Childhood Education, Universitas Almuslim, Bireuen, Indonesia
*Contact email: hanafiah.1969.mpd@gmail.com

Abstract

The presence of the conflict within the organization is inevitable. The conflicts in the organization can occur among individuals, for instance, conflicts betweena leader and staff members, an individual and a group, and a particular group and the other. In fact, not all conflicts could harm the organization; it is widely believed that well-organized and controlled conflicts could inevitably benefit the organization as a unity. The discussion about conflicts within the oragiziation is strictly needed since conflict will unavoidably arise in every organization. Thus, in order to solve this issue, we need to understand how to diagnose and manage the conflicts properly so that we can cope with the conflict well