About | Contact Us | Register | Login
ProceedingsSeriesJournalsSearchEAI
sis 22(4): 2

Research Article

The use of telehealth during the coronavirus (COVID-19) pandemic in oral and maxillofacial surgery – A qualitative analysis

Download777 downloads
Cite
BibTeX Plain Text
  • @ARTICLE{10.4108/eai.2-12-2021.172361,
        author={Joshua Lee and Joon Soo Park and Kate N. Wang and Boxi Feng and Marc Tennant and Estie Kruger},
        title={The use of telehealth during the coronavirus (COVID-19) pandemic in oral and maxillofacial surgery -- A qualitative analysis},
        journal={EAI Endorsed Transactions on Scalable Information Systems},
        volume={9},
        number={4},
        publisher={EAI},
        journal_a={SIS},
        year={2021},
        month={12},
        keywords={Telehealth, Oral Surgery, Oral and Maxillofacial Surgery, COVID-19},
        doi={10.4108/eai.2-12-2021.172361}
    }
    
  • Joshua Lee
    Joon Soo Park
    Kate N. Wang
    Boxi Feng
    Marc Tennant
    Estie Kruger
    Year: 2021
    The use of telehealth during the coronavirus (COVID-19) pandemic in oral and maxillofacial surgery – A qualitative analysis
    SIS
    EAI
    DOI: 10.4108/eai.2-12-2021.172361
Joshua Lee1,*, Joon Soo Park1, Kate N. Wang2, Boxi Feng1, Marc Tennant3, Estie Kruger1
  • 1: University of Western Australia
  • 2: RMIT University
  • 3: Government of Western Australia
*Contact email: joshuaminlee1@gmail.com

Abstract

Introduction: Telehealth usage increased especially in the coronavirus pandemic. Objective: To determine whether oral and maxillofacial surgeons (OMS) believe that telehealth is an adequate substitute for in-person consultations. Methods: OMS were interviewed. These were transcribed and themes and subthemes coded. Quotes were selected to create narratives about themes and subthemes and a frequency table generated. Results: 20 OMS were interviewed. There were 200 positive, 215 negative, 9 neutral and 256 unstated comments. Major themes were diagnosis, accessibility, patient-centred care, technology and finances. 34 sub-themes were identified. OMS were most satisfied with accessibility and most dissatisfied with diagnosis. Conclusion: OMS had mixed opinions regarding telehealth. While it can improve access, the technology, interventional capacity and diagnostic ability are limited. Face-to-face was preferred. Further studies are required to improve telehealth.

Keywords
Telehealth, Oral Surgery, Oral and Maxillofacial Surgery, COVID-19
Received
2021-10-18
Accepted
2021-11-17
Published
2021-12-02
Publisher
EAI
http://dx.doi.org/10.4108/eai.2-12-2021.172361

Copyright © 2021 Joshua Lee et al., licensed to EAI. This is an open access article distributed under the terms of the Creative Commons Attribution license, which permits unlimited use, distribution and reproduction in any medium so long as the original work is properly cited.

EBSCOProQuestDBLPDOAJPortico
EAI Logo

About EAI

  • Who We Are
  • Leadership
  • Research Areas
  • Partners
  • Media Center

Community

  • Membership
  • Conference
  • Recognition
  • Sponsor Us

Publish with EAI

  • Publishing
  • Journals
  • Proceedings
  • Books
  • EUDL