Proceedings of the International Conference on Economic, Management, Business and Accounting, ICEMBA 2022, 17 December 2022, Tanjungpinang, Riau Islands, Indonesia

Research Article

Improvement of Customer Loans Prediction Accuracy in Neural Networks

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  • @INPROCEEDINGS{10.4108/eai.17-12-2022.2333265,
        author={Irwan  Syah and Amron  Amron and Herry  Subagyo},
        title={Improvement of Customer Loans Prediction Accuracy in Neural Networks},
        proceedings={Proceedings of the International Conference on Economic, Management, Business and Accounting, ICEMBA 2022, 17 December 2022, Tanjungpinang, Riau Islands, Indonesia},
        publisher={EAI},
        proceedings_a={ICEMBA},
        year={2023},
        month={6},
        keywords={neural network; svm-rfe; bagging; classification; optimaze selection},
        doi={10.4108/eai.17-12-2022.2333265}
    }
    
  • Irwan Syah
    Amron Amron
    Herry Subagyo
    Year: 2023
    Improvement of Customer Loans Prediction Accuracy in Neural Networks
    ICEMBA
    EAI
    DOI: 10.4108/eai.17-12-2022.2333265
Irwan Syah1,*, Amron Amron1, Herry Subagyo1
  • 1: Doctor of Management Program, Dian Nuswantoro University, Indonesia
*Contact email: irwansyahcadangan2@gmail.com

Abstract

Credit screening is divided into two categories of credit applicants based on their potential repayment capacity. A suitable applicants will be accepted high probability of default on installment obligations. Predicting creditworthiness is one of the considerations in granting credit to customers. Therefore the prediction accuracy results are needed. The neural network algorithm integrated use bagging and feature selection Support Vector Machine Recursive Feature Elimination (SVM-RFE). This study showed that this method improved the accuracy of predictive model performances. The lowest accuracy value was 86.52%. While 87.15% using the neural network model, joint bagging and optimizing the SVM-RFE selection. The experiment results revealed that the neural network model with bagging and optimizing the SVM-RFE selection could improve the performance of at customer credit prediction model.