Research Article
The Effect Of Job Training, Leadership and Work Motivation On Employee Job Satisfaction at PT Angkasa Pura II Sultan Mahmud Badaruddin II Airport Branch Palembang, Indonesia
@INPROCEEDINGS{10.4108/eai.16-11-2022.2326153, author={Yulia Puspita Sari and Fadhil Yamali and Yunita Febriani and Irwan Irwan and Noor Sulistiyono and Lilies Handayani}, title={The Effect Of Job Training, Leadership and Work Motivation On Employee Job Satisfaction at PT Angkasa Pura II Sultan Mahmud Badaruddin II Airport Branch Palembang, Indonesia}, proceedings={Proceedings of the First Jakarta International Conference on Multidisciplinary Studies Towards Creative Industries, JICOMS 2022, 16 November 2022, Jakarta, Indonesia}, publisher={EAI}, proceedings_a={JICOMS}, year={2022}, month={12}, keywords={job satisfaction leadership training motivation}, doi={10.4108/eai.16-11-2022.2326153} }- Yulia Puspita Sari
Fadhil Yamali
Yunita Febriani
Irwan Irwan
Noor Sulistiyono
Lilies Handayani
Year: 2022
The Effect Of Job Training, Leadership and Work Motivation On Employee Job Satisfaction at PT Angkasa Pura II Sultan Mahmud Badaruddin II Airport Branch Palembang, Indonesia
JICOMS
EAI
DOI: 10.4108/eai.16-11-2022.2326153
Abstract
PT. Angkasa Pura II is a state-owned company engaged in airport services which has several branches, one of which is Sultan Mahmud Badaruddin II Airport located in Palembang City, South Sumatra, Indonesia. As a company engaged in services, PT Angkasa Pura II Sultan Mahmud Badaruddin II Airport Branch Palembang is required to provide the best service and satisfaction for its service users, and cannot be separated from job satisfaction guarantees for employees in their activities to support the company's operations. Currently, there are still several employee problems related to job satisfaction that has not been maximized at PT Angkasa Pura II Sultan Mahmud Badaruddi II Airport Branch Palembang. Based on the report data from a survey on employees of PT Angkasa Pura II, Sultan Mahmud Badaruddin II Palembang Airport Branch, it is still not maximized, where there are only 52% of employee job satisfaction that falls into the very satisfied category. Saturation, lack of achievement, no opportunity to innovate and get promotion and no protection from the leadership of the company, so that continuous attention is needed. This study aims to determine and analyze the effect of leadership, job training and work motivation on employee job satisfaction at PT Angkasa Pura II, Sultan Mahmud Badaruddin II Airport Branch Palembang. This type of research is descriptive and verification.