Research Article
Identify Work from Home Priorities Using an Analytical Hierarchy Process
@INPROCEEDINGS{10.4108/eai.15-9-2021.2315288, author={Nita Nurliawati and Gugun Geusan Akbar}, title={Identify Work from Home Priorities Using an Analytical Hierarchy Process}, proceedings={Proceedings of the Third International Conference Administration Science, ICAS 2021, September 15 2021, Bandung, Indonesia}, publisher={EAI}, proceedings_a={ICAS}, year={2022}, month={1}, keywords={work from home; government employees; analytic hierarchy process}, doi={10.4108/eai.15-9-2021.2315288} }- Nita Nurliawati
Gugun Geusan Akbar
Year: 2022
Identify Work from Home Priorities Using an Analytical Hierarchy Process
ICAS
EAI
DOI: 10.4108/eai.15-9-2021.2315288
Abstract
This study aims to understand the critical factors for the success of work from home policies for civil servants so that they can be considered for similar policies in the future. This study uses a literature review, opinions of employees who have implemented work from home, and an analytical hierarchy process methodology to identify and prioritize important factors in work from home for civil servants to find the most effective strategy. Employees who have implemented work from home are asked to prioritize five main criteria (efficiency, environment, productivity, flexibility, and satisfaction) and 15-second criteria. The results showed that satisfaction had the highest priority (0.400), followed by environmental factors (0.249), efficiency (0.131), flexibility (0.119), and productivity (0.102). These findings can help the government design appropriate steps to design work from home policies in the future. This study identifies the importance of including employees who have implemented work from home in creating work from home policies.
