el 16(11): e5

Research Article

An investigation into the efficacy of avatar-based systems for student advice

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  • @ARTICLE{10.4108/eai.15-6-2016.151450,
        author={E. Currie and P. H. Harvey and P. Daryanani and J. C. Augusto and R. Arif and A. Ali},
        title={An investigation into the efficacy of avatar-based systems for student advice},
        journal={EAI Endorsed Transactions on e-Learning},
        volume={3},
        number={11},
        publisher={EAI},
        journal_a={EL},
        year={2016},
        month={6},
        keywords={Accessibility and usability of web-based instruction; augmented reality solutions; student engagement; teaching/educational models, frameworks and platforms; virtual learning environments},
        doi={10.4108/eai.15-6-2016.151450}
    }
    
  • E. Currie
    P. H. Harvey
    P. Daryanani
    J. C. Augusto
    R. Arif
    A. Ali
    Year: 2016
    An investigation into the efficacy of avatar-based systems for student advice
    EL
    EAI
    DOI: 10.4108/eai.15-6-2016.151450
E. Currie1,*, P. H. Harvey1, P. Daryanani1, J. C. Augusto1, R. Arif1, A. Ali1
  • 1: Research Group on Development of Intelligent Environments, School of Science and Technology, Middlesex University, London, England
*Contact email: e.currie@mdx.ac.uk

Abstract

Student support is an important function in all universities. Most students expect access to support 24/7, but support staff cannot be available at all times of day. This paper addresses this problem, describing the development of an avatar-based system to guide students through the materials provided by a university student employability service. Firstly, students and staff were surveyed to establish the demand for such a system. The system was then constructed. Finally, the system was evaluated by students and staff, which led to a clearer understanding of the optimal role for avatar-based systems and consequent improvements to the system’s functionality.