Proceedings of the 7th Mathematics, Science, and Computer Science Education International Seminar, MSCEIS 2019, 12 October 2019, Bandung, West Java, Indonesia

Research Article

Developing an Assessment Model of E-Government Software Assets for Maintenance Recommendations: A Case Study in BKD Bandung

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  • @INPROCEEDINGS{10.4108/eai.12-10-2019.2296517,
        author={Rizqia Lestika Atimi and Bayu  Hendradjaya and Wikan Danar Sunindyo},
        title={Developing an Assessment Model of E-Government Software Assets for Maintenance Recommendations: A Case Study in BKD Bandung},
        proceedings={Proceedings of the 7th Mathematics, Science, and Computer Science Education International Seminar, MSCEIS 2019, 12 October 2019, Bandung, West Java, Indonesia},
        publisher={EAI},
        proceedings_a={MSCEIS},
        year={2020},
        month={7},
        keywords={assessment model business and technical value maintenance recommendations software evolution},
        doi={10.4108/eai.12-10-2019.2296517}
    }
    
  • Rizqia Lestika Atimi
    Bayu Hendradjaya
    Wikan Danar Sunindyo
    Year: 2020
    Developing an Assessment Model of E-Government Software Assets for Maintenance Recommendations: A Case Study in BKD Bandung
    MSCEIS
    EAI
    DOI: 10.4108/eai.12-10-2019.2296517
Rizqia Lestika Atimi1,*, Bayu Hendradjaya2, Wikan Danar Sunindyo2
  • 1: State Polytechnic of Ketapang, Jalan Rangge Sentap, Dalong, Sukaharja, Delta Pawan, Kabupaten Ketapang, Kalimantan Barat 78112, Indonesia
  • 2: School of Electrical Engineering and Informatics, Bandung Technology Institute, Jalan Ganesha 10, Bandung 40132, Indonesia
*Contact email: rizqia.lestika@gmail.com

Abstract

This study developed a model of e-Government software asset assessment for its maintenance recommendations. A case study conducted in Badan Kepegawaian Daerah (BKD) Bandung. The steps consist of the identification of software asset management, developing asset assessment, and proposing maintenance recommendations that were carried out in this investigation. The Likert questionnaire and task analysis were used to assess the e-Government software based on two essential aspects regarding the business value and technical value. It is found that the business values and the averages of the technical values for the software of SIM Gaji, MPEG, and SIAP are in high category (the entire average score between 3.00 – 4.00). The recommendations are ordinary maintenance and feasible to use. Thus, the model developed in this study is appropriate to use for assessing e-Government software. To provide comprehensive maintenance recommendations, future studies might be used for additional aspects besides the business and technical value.