3rd International ICST Conference on Performance Evaluation Methodologies and Tools

Research Article

The cμ/θ rule

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  • @INPROCEEDINGS{10.4108/ICST.VALUETOOLS2008.4386,
        author={Rami Atar and Chanit Giat and Nahum Shimkin},
        title={The cμ/θ rule},
        proceedings={3rd International ICST Conference on Performance Evaluation Methodologies and Tools},
        publisher={ICST},
        proceedings_a={VALUETOOLS},
        year={2010},
        month={5},
        keywords={Multi-class multi server queues many servers asymptotic regime asymptotically optimal control fluid limits},
        doi={10.4108/ICST.VALUETOOLS2008.4386}
    }
    
  • Rami Atar
    Chanit Giat
    Nahum Shimkin
    Year: 2010
    The cμ/θ rule
    VALUETOOLS
    ICST
    DOI: 10.4108/ICST.VALUETOOLS2008.4386
Rami Atar1,*, Chanit Giat1,*, Nahum Shimkin1,*
  • 1: Department of Electrical Engineering Technion — IIT Haifa 32000, Israel
*Contact email: atar@ee.technion.ac.il, gchanit@tx.technion.ac.il, shimkin@ee.technion.ac.il

Abstract

We consider a multi-class queueing system with customer abandonment. For class i, the holding cost per unit time, the service rate and the abandonment rate are denoted by ci, μi and θi, respectively. Our results show that under a manyserver fluid scaling and heavy traffic conditions, a routing policy that assigns non-preemptive priority to classes according to their index ciμi/θi, is asymptotically optimal for minimizing the overall long run average holding cost.