Research Article
Cyber situation awareness and teamwork
@ARTICLE{10.4108/trans.sesa.01-06.2013.e5, author={Nancy J. Cooke and Michael Champion and Prashanth Rajivan and Shree Jariwala}, title={Cyber situation awareness and teamwork}, journal={EAI Endorsed Transactions on Security and Safety}, volume={1}, number={2}, publisher={ICST}, journal_a={SESA}, year={2013}, month={5}, keywords={complex systems, cyber defence, cyber situation awareness, situation awareness, teamwork.}, doi={10.4108/trans.sesa.01-06.2013.e5} }- Nancy J. Cooke
Michael Champion
Prashanth Rajivan
Shree Jariwala
Year: 2013
Cyber situation awareness and teamwork
SESA
ICST
DOI: 10.4108/trans.sesa.01-06.2013.e5
Abstract
Cyber analysis is a complex task that requires the coordination of a large sociotechnical system of human analysts working together with technology. Adequate situation awareness of such a complex system requires more than aggregate situation awareness of individuals. Teamwork in the form of communication and information coordination is at the heart of team-level situation awareness. In this position paper, we report observations from previously conducted cognitive task analyses that suggest that teamwork is lacking in many cyber analysis organizations. Communication is ineffective, team roles are inconsistent across organizations, reward structures and selection may thwart collaboration, and the environment is conducive to individual work. Suggestions for improving teamwork in the cyber domain are offered.
Copyright © 2013 Cooke et al., licensed to ICST. This is an open access article distributed under the terms of the Creative Commons Attribution licence (http://creativecommons.org/licenses/by/3.0/), which permits unlimited use, distribution and reproduction in any medium so long as the original work is properly cited.
