amsys 15(7): e3

Research Article

Lost in persuasion A multidisciplinary approach for developing usable, effective, and reproducible persuasive technology for health promotion

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  • @ARTICLE{10.4108/icst.pervasivehealth.2015.259161,
        author={Olivier Blanson Henkemans and Geerte Paradies and Mark Neerincx and Rosemarijn Looije and Pepijn Emepelen, van},
        title={Lost in persuasion A multidisciplinary approach for developing usable, effective, and reproducible persuasive technology for health promotion},
        journal={EAI Endorsed Transactions on Ambient Systems},
        volume={2},
        number={7},
        publisher={EAI},
        journal_a={AMSYS},
        year={2015},
        month={8},
        keywords={system engineering, behaviour change, evaluation, usability, evidence-based intervention},
        doi={10.4108/icst.pervasivehealth.2015.259161}
    }
    
  • Olivier Blanson Henkemans
    Geerte Paradies
    Mark Neerincx
    Rosemarijn Looije
    Pepijn Emepelen, van
    Year: 2015
    Lost in persuasion A multidisciplinary approach for developing usable, effective, and reproducible persuasive technology for health promotion
    AMSYS
    EAI
    DOI: 10.4108/icst.pervasivehealth.2015.259161
Olivier Blanson Henkemans1,*, Geerte Paradies1, Mark Neerincx1, Rosemarijn Looije1, Pepijn Emepelen, van1
  • 1: TNO
*Contact email: olivier.blansonhenkemans@tno.nl

Abstract

Despite its acknowledged benefits for health promotion, the full potential of persuasive technology is not (yet) reached in regard to usability, effectiveness, and reproducibility. It often lacks an effective combination of technical features and behavior change strategies. This paper presents a multidisciplinary approach, addressing both aspects. It builds on the frameworks of situated Cognitive Engineering and Intervention Mapping. The approach generates building blocks from theory originating from different relevant disciplines; it specifies change objectives and requirements, described in the context of use, for intervention (strategy) and interaction (technology); it evaluates process, effect and impact, whereby claims on interaction and intervention are validated. To cope with language barriers between developers from different disciplines, the approach is presented as a guideline, illustrated with a case study. This approach is expected to contribute to a sound design rationale, a broad reach and ongoing use of the technology, and larger results in regard to health promotion.