4th International Conference on Wireless Mobile Communication and Healthcare - "Transforming healthcare through innovations in mobile and wireless technologies"

Research Article

Confidence: Dependencies and their critical role in fostering user acceptance in pervasive applications

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  • @INPROCEEDINGS{10.4108/icst.mobihealth.2014.257385,
        author={Mario Vega-Barbas and Iv\^{a}n Pau and Fernando Seoane},
        title={Confidence: Dependencies and their critical role in fostering user acceptance in pervasive applications},
        proceedings={4th International Conference on Wireless Mobile Communication and Healthcare - "Transforming healthcare through innovations in mobile and wireless technologies"},
        publisher={IEEE},
        proceedings_a={MOBIHEALTH},
        year={2014},
        month={12},
        keywords={confident computing ehealth telemedicine pervasive computing technology acceptance},
        doi={10.4108/icst.mobihealth.2014.257385}
    }
    
  • Mario Vega-Barbas
    Iván Pau
    Fernando Seoane
    Year: 2014
    Confidence: Dependencies and their critical role in fostering user acceptance in pervasive applications
    MOBIHEALTH
    IEEE
    DOI: 10.4108/icst.mobihealth.2014.257385
Mario Vega-Barbas1,*, Iván Pau2, Fernando Seoane3
  • 1: KTH-Royal Institute of Technology
  • 2: Universidad Politécnica de Madrid
  • 3: University of Borås
*Contact email: mariovb@kth.se

Abstract

Pervasive computing offers new scenarios where users are surrounded by invisible and proactive technology making smart spaces. Although the utility and power of solutions developed using this computer paradigm are proved, there are unresolved problems that hinder their acceptance and inclusion in our private life. Users have problems understanding the operations of a pervasive computing solution, and therefore they should trust that the solution works properly and according to their expectations. Nevertheless, the concept of trust is already framed in a specific use within the ecosystem of applications that can populate a smart space. To take this concept of trust to the whole space, we propose to study and define the concept of confidence. In contrast to the concept of trust, confidence has deeper psychological implications.