9th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing

Research Article

How to tag it right? Semi-automatic support for email management.

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  • @INPROCEEDINGS{10.4108/icst.collaboratecom.2013.254224,
        author={Mateusz Dolata and Nils Jeners and Wolfgang Prinz},
        title={How to tag it right? Semi-automatic support for email management.},
        proceedings={9th IEEE International Conference on Collaborative Computing: Networking, Applications and Worksharing},
        publisher={ICST},
        proceedings_a={COLLABORATECOM},
        year={2013},
        month={11},
        keywords={email processing semi-automatic tagging retrieval sorting design principles},
        doi={10.4108/icst.collaboratecom.2013.254224}
    }
    
  • Mateusz Dolata
    Nils Jeners
    Wolfgang Prinz
    Year: 2013
    How to tag it right? Semi-automatic support for email management.
    COLLABORATECOM
    IEEE
    DOI: 10.4108/icst.collaboratecom.2013.254224
Mateusz Dolata1,*, Nils Jeners2, Wolfgang Prinz3
  • 1: University of Zurich
  • 2: RWTH Aachen University
  • 3: Fraunhofer FIT
*Contact email: dolata@ifi.uzh.ch

Abstract

Smarting-up email processing is a challenging task. Users file or retrieve multiple messages every day, while receiving little support from most popular email clients. Incorporating semi-automatic sorting into existing applications can help users with their daily work through more efficient organization and more effective search. Successful and seamless integration of tagging into existing email solutions requires exact analysis of user practices, needs and considerations, which are addressed and discussed in this contribution.