Collaborative Communities for Social Сomputing

Research Article

User-centered development of social collaboration software

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  • @INPROCEEDINGS{10.4108/icst.collaboratecom.2011.247146,
        author={Raja Gumienny and Lutz Gericke and Markus Dreseler and Sebastian Meyer and Christoph Meinel},
        title={User-centered development of social collaboration software},
        proceedings={Collaborative Communities for Social Сomputing},
        keywords={user-centered social networks collaboration whiteboard asynchronous},
  • Raja Gumienny
    Lutz Gericke
    Markus Dreseler
    Sebastian Meyer
    Christoph Meinel
    Year: 2012
    User-centered development of social collaboration software
    DOI: 10.4108/icst.collaboratecom.2011.247146
Raja Gumienny1, Lutz Gericke1,*, Markus Dreseler1, Sebastian Meyer1, Christoph Meinel1
  • 1: Hasso Plattner Institute Potsdam
*Contact email:


Social networking functions make their way through more and more applications for private and professional use as they encourage participation and content contribution. However, designing and implementing components that attract users and truly support content creation is not a trivial task. In this paper, we present our user-centered approach of integrating social network components into a collaboration software system. The Tele-Board system is designed for supporting creative teams in their synchronous and asynchronous whiteboard work via distances. Especially for creating awareness on who did what when and documenting the project progress in general, special functions were needed. We present our procedure and challenges as well as the implementation and user feedback on the new components.