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Research Article

Evaluating Physicians’ Satisfaction with Using eHealth System for Managing Patients in Primary and Secondary Care

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  • @ARTICLE{10.4108/eetpht.11.4157,
        author={Viktor Denkovski and Goce Gavrilov and Irena Stojmenovska and Vladimir Radevski},
        title={Evaluating Physicians’ Satisfaction with Using eHealth System for Managing Patients in Primary and Secondary Care},
        journal={EAI Endorsed Transactions of Pervasive Health and Technology},
        volume={11},
        number={1},
        publisher={EAI},
        journal_a={PHAT},
        year={2025},
        month={4},
        keywords={eHealth system, physician satisfaction, patient management, eHealth services},
        doi={10.4108/eetpht.11.4157}
    }
    
  • Viktor Denkovski
    Goce Gavrilov
    Irena Stojmenovska
    Vladimir Radevski
    Year: 2025
    Evaluating Physicians’ Satisfaction with Using eHealth System for Managing Patients in Primary and Secondary Care
    PHAT
    EAI
    DOI: 10.4108/eetpht.11.4157
Viktor Denkovski1,*, Goce Gavrilov1, Irena Stojmenovska1, Vladimir Radevski1
  • 1: University American College Skopje
*Contact email: viktor.denkovski@uacs.edu.mk

Abstract

INTRODUCTION: eHealth systems are raising both patient satisfaction and medical care. The proper workflow regulations and data exchange between primary and secondary healthcare are crucial. OBJECTIVES: Investigation of the major determinants influencing the physicians’ satisfaction while using an eHealth information system. METHODS: A survey of primary and secondary healthcare medical professionals was conducted in R.N. Macedonia. The categorical variables from the data analysis were presented and a logistic regression was carried out. RESULTS: The multiple logistic regression model was statistically significant for sufficient evidence to reject the null hypothesis in which the overall satisfaction rating of the eHealth system usage for managing patients and other healthcare services will not be affected by the other variables in favour of the alternative Ha. CONCLUSION: Various factors between primary and secondary healthcare professionals regarding system’s usage satisfaction are presented and studied. Various issues were revealed between both parties that should serve the policymakers and medical authorities for further improvements.

Keywords
eHealth system, physician satisfaction, patient management, eHealth services
Received
2025-04-11
Accepted
2025-04-11
Published
2025-04-11
Publisher
EAI
http://dx.doi.org/10.4108/eetpht.11.4157

Copyright © 2025 V. Denkovski et al., licensed to EAI. This is an open access article distributed under the terms of the CC BY-NCSA 4.0, which permits copying, redistributing, remixing, transformation, and building upon the material in any medium so long as the original work is properly cited.

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