Transformational Leadership in The Hospitality Industry: An Electronic Systematic Literature Review

This research uses the Electronic Systematic Literature Review (SLR) method to explore the topic of transformational leadership in the hotel industry. The aim is to identify the scope of research, analyze the research methods used, the characteristics of hotel leaders, and the influence of transformational leadership on related variables in the hotel industry. The PRISMA approach is used to increase reporting transparency and accuracy. The PICOC criteria help formulate relevant research questions. A literature search on Scopus and Google Scholar used the keywords "transformational leadership in the hospitality industry". In the selection process, inclusion and exclusion criteria were applied to ensure the relevance of the studies. A total of 17 primary studies were analyzed. The results show that transformational leadership research in the hotel industry focuses on management and accounting. Structural Equation Modeling (SEM) is the most widely used research method. The main characteristics of transformational leaders are team and individual oriented. Transformational leadership positively influences performance, trust, team communication, innovative behavior, affective commitment, work engagement, organizational behavior, and employee productivity. This research provides comprehensive insight into transformational leadership in the hospitality industry, highlighting the importance of this leadership style in managing human resources and achieving a competitive advantage.