Research Article
Effects of Intelligent Disciplinary Tracking on the Counterproductive Behavior and Job Performance of Knowledge Workers in Telecommuting
@INPROCEEDINGS{10.4108/eai.9-12-2022.2327592, author={Zhen Tian and Yijin Wang and Zewei Li}, title={Effects of Intelligent Disciplinary Tracking on the Counterproductive Behavior and Job Performance of Knowledge Workers in Telecommuting}, proceedings={Proceedings of the 4th Management Science Informatization and Economic Innovation Development Conference, MSIEID 2022, December 9-11, 2022, Chongqing, China}, publisher={EAI}, proceedings_a={MSIEID}, year={2023}, month={3}, keywords={intelligent disciplinary tracking counterproductive behavior knowledge workers remote job}, doi={10.4108/eai.9-12-2022.2327592} }- Zhen Tian
Yijin Wang
Zewei Li
Year: 2023
Effects of Intelligent Disciplinary Tracking on the Counterproductive Behavior and Job Performance of Knowledge Workers in Telecommuting
MSIEID
EAI
DOI: 10.4108/eai.9-12-2022.2327592
Abstract
Telecommuting for a large number of employees has become a challenge that managers have to address. Previous studies have not considered the impact of such intelligent disciplinary monitoring software and devices on employees' counterproductive behavior and performance. Especially now, with the global spread of the epidemic and the prevalence of teleworking, it is necessary to evaluate the dynamic, iterative relationship between employees and the company. The results of the current study showed that Intelligent disciplinary tracking does influence the counterproductive behavior but not to the job performance of employees for different types of work (knowledge work and manuul work). In addition, the level of company discipline tracking significantly affects the organizational trust climate, which in turn affects individuals' psychological security. To respond to changes in the level of counterproductive behavior by employees, companies adjust the level of disciplinary supervision, and such system changes can further exacerbate counterproductive behavior by employees. However, the counterproductive behavior of manual employees does not necessarily lead to a decrease in job performance.