Research Article
Banking Deviant Behavior: Literature Analysis on Government Ownership Bank in Indonesia
@INPROCEEDINGS{10.4108/eai.9-10-2020.2304762, author={Budi Widadi and Fania Mutiara Savitri}, title={Banking Deviant Behavior: Literature Analysis on Government Ownership Bank in Indonesia}, proceedings={Proceedings of the 5th International Conference on Indonesian Social and Political Enquiries, ICISPE 2020, 9-10 October 2020, Semarang, Indonesia}, publisher={EAI}, proceedings_a={ICISPE}, year={2021}, month={3}, keywords={deviant behavior low emotional control interactional injustice}, doi={10.4108/eai.9-10-2020.2304762} }- Budi Widadi
Fania Mutiara Savitri
Year: 2021
Banking Deviant Behavior: Literature Analysis on Government Ownership Bank in Indonesia
ICISPE
EAI
DOI: 10.4108/eai.9-10-2020.2304762
Abstract
Wardani and Yousef [1] found that around 33 to 75% of employees have done some deviation at their work. The previous gap phenomenon in banking organizations is that they are supposed to work according to company values that have been implanted when bank employees follow a continuous recruitment and training process. This study aims to examine deviant behavior literature that occurs in the government-owned banking industry in Indonesia. Further, this study has proposed to get new constructs regarding deviant behavior background and describe them well. This study uses the literature analysis method at PT. XYZ Bank (Persero). Literature analysis uses a logic flow that is built from a review of the theory and previous research synthesis, and the material is combined with the tendency of the real phenomenon captured by the researcher. The approach used is social psychology and behavioral psychology. This study indicates that the existence of synthesis and derivation between social psychology and behavioral psychology is supported by social norms that manifest in deviant opportunities, low emotional control, and interactional injustice as the beginning of deviant behavior. This research's implications can be developed in-depth analysis with the mix method for the banker who is at risk of making irregularities.
