Research Article
Performance Analysis of IMB (Building Permit) Licensing Services in the Capital Investment Service and Integrated Service of One Door and Labor of Pekalongan Regency
@INPROCEEDINGS{10.4108/eai.9-10-2020.2304734, author={Aufarul Marom}, title={Performance Analysis of IMB (Building Permit) Licensing Services in the Capital Investment Service and Integrated Service of One Door and Labor of Pekalongan Regency}, proceedings={Proceedings of the 5th International Conference on Indonesian Social and Political Enquiries, ICISPE 2020, 9-10 October 2020, Semarang, Indonesia}, publisher={EAI}, proceedings_a={ICISPE}, year={2021}, month={3}, keywords={performance analysis licensing services imb}, doi={10.4108/eai.9-10-2020.2304734} }- Aufarul Marom
Year: 2021
Performance Analysis of IMB (Building Permit) Licensing Services in the Capital Investment Service and Integrated Service of One Door and Labor of Pekalongan Regency
ICISPE
EAI
DOI: 10.4108/eai.9-10-2020.2304734
Abstract
This study aims to analyze the performance achievements of the IMB licensing service at the DPMPTSP and Naker and any factors that hinder and encourage the successful achievement of its performance. Residents who will build the building are required to have a building permit (IMB). The existence of the IMB aims to create a building layout that is safe and in accordance with the allotment of land as well as to ensure the clarity of the existence of the building or the legality of the building, so that the building owner can get legal protection. In DPMPTSP and Naker in Pekalongan Regency in 2019, among 2742 Non-Business licensing matters, 2251 (82.09%) of which were IMB licensing arrangements. This large portion of the IMB licensing sector requires optimal performance from the apparatus that handles it so that the community can be well served. Aspects to be studied include Vision and Mission, employee empowerment, flexibility and adaptation to new conditions, communication with related parties regarding organizational performance, determining the results to be achieved and focusing on achieving success, and competition to improve performance.
