Proceedings of the Third Andalas International Public Health Conference, AIPHC 2019, 10-11th October 2019, Padang, West Sumatera, Indonesia

Research Article

Analysis of The Implementation of Standart the Pharmacist Services in Padang City Clinic

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  • @INPROCEEDINGS{10.4108/eai.9-10-2019.2297245,
        author={Sri  Siswati and CH Tuty  Ernawati},
        title={Analysis of The Implementation of Standart the Pharmacist Services in Padang City Clinic},
        proceedings={Proceedings of the Third Andalas International Public Health Conference, AIPHC 2019, 10-11th October 2019, Padang, West Sumatera, Indonesia},
        publisher={EAI},
        proceedings_a={AIPHC},
        year={2020},
        month={7},
        keywords={: standart the pharmacist services pharmacist website},
        doi={10.4108/eai.9-10-2019.2297245}
    }
    
  • Sri Siswati
    CH Tuty Ernawati
    Year: 2020
    Analysis of The Implementation of Standart the Pharmacist Services in Padang City Clinic
    AIPHC
    EAI
    DOI: 10.4108/eai.9-10-2019.2297245
Sri Siswati1,*, CH Tuty Ernawati1
  • 1: Department of Health Policy Administration Public Health School of Andalas University
*Contact email: srisiswati@yahoo.co.id

Abstract

Pharmaceutical services are growing, not only focusing on drug services but the need to consult with patients and other healthcare professionals by conducting comprehensive pharmaceutical services by pharmacists. Nowadays, the presence of pharmacists is challenging to find during clinical service hours, only a fraction of the practice of pharmacists during clinic opening hours. This type of research is qualitative research with a descriptive approach. The study was conducted at a clinic in Padang city. The informant determination techniques employ the sampling of random and data collection using FGD, in-depth interviews, and observations. The results of this study showed that pharmacists ' duties had not been conducted by their functions as pharmaceutical service information providers so that patients are not informed about the patient's needs and the problems that need to be addressed. Pharmacists can service the patient's drug information and counseling perfectly using the website, even though they are not present at the pharmacy.