Proceedings of the First International Conference on Combinatorial and Optimization, ICCAP 2021, December 7-8 2021, Chennai, India

Research Article

Reverse Supply Chain - The Need Of The Hour In E-Commerce Industries

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  • @INPROCEEDINGS{10.4108/eai.7-12-2021.2314687,
        author={Harish  V and Krishnaveni  D and Mansurali  A},
        title={Reverse Supply Chain - The Need Of The Hour In E-Commerce Industries},
        proceedings={Proceedings of the First International Conference on Combinatorial and Optimization, ICCAP 2021, December 7-8 2021, Chennai, India},
        publisher={EAI},
        proceedings_a={ICCAP},
        year={2021},
        month={12},
        keywords={reverse supply chain reverse logistics inventory e-commerce technology},
        doi={10.4108/eai.7-12-2021.2314687}
    }
    
  • Harish V
    Krishnaveni D
    Mansurali A
    Year: 2021
    Reverse Supply Chain - The Need Of The Hour In E-Commerce Industries
    ICCAP
    EAI
    DOI: 10.4108/eai.7-12-2021.2314687
Harish V1,*, Krishnaveni D1, Mansurali A1
  • 1: PSG Institute of Management
*Contact email: vh.mba@psgtech.ac.in

Abstract

In the era of next day delivery and 1-hour delivery, the Supply chain of any organization is evolving daily. This disruption in the Supply Chain process caused lot of organizational restructuring and strategic compliances. With evolving digital transactions, e-commerce purchase behaviour, quick delivery and other consumer choices of getting to a market place, there is also another dark side to these advancements. The volume of returns, products that reached end of its life, products that completed their purpose and cannot anymore help the customers stay stagnant in the market without going anywhere and without making any value to both consumer and producer. This non value adding instance can be seen as opportunity to make some value out of it. In this frame, comes the need of Reverse Supply Chain (RSC). The RSC can help the producers in getting back the produces from the market and converting it into some value adding products and resale again in the forward supply chain. The government regulations are also getting stringent in this regard and every organization is advised to move towards sustainability in everything they do. The issue with RSC is the uncertainty in everything and the absence of SOP in this field. This results in huge cost to the organization and there is no huge return to the organization except the name they receive for doing it which will add huge business value in the near future.