Proceedings of the 5th International Conference on Applied Economics and Social Science, ICAESS 2023, 7 November 2023, Batam, Riau islands, Indonesia

Research Article

Analysis of Performance Evaluation of Packing Box Suppliers Using the Analytical Hierarchy Process (AHP) Method at ABC Company

Download30 downloads
  • @INPROCEEDINGS{10.4108/eai.7-11-2023.2342300,
        author={Saputri  Saputri and Mia  Syafrina},
        title={Analysis of Performance Evaluation of Packing Box Suppliers Using the Analytical Hierarchy Process (AHP) Method at ABC Company},
        proceedings={Proceedings of the 5th International Conference on Applied Economics and Social Science, ICAESS 2023, 7 November 2023, Batam, Riau islands, Indonesia},
        publisher={EAI},
        proceedings_a={ICAESS},
        year={2023},
        month={12},
        keywords={analytical hierarchy process (ahp) vendor performance indicator supplier performance evaluation},
        doi={10.4108/eai.7-11-2023.2342300}
    }
    
  • Saputri Saputri
    Mia Syafrina
    Year: 2023
    Analysis of Performance Evaluation of Packing Box Suppliers Using the Analytical Hierarchy Process (AHP) Method at ABC Company
    ICAESS
    EAI
    DOI: 10.4108/eai.7-11-2023.2342300
Saputri Saputri1, Mia Syafrina1,*
  • 1: Politeknik Negeri Batam
*Contact email: miasyafrina@polibatam.ac.id

Abstract

ABC company is an industrial company manufacturing electrical equipment, most of the products produced by ABC company will generally require the use of packing boxes so that these products can be distributed in good condition. Problems that still often occur with suppliers in meeting the needs of packing boxes are delays in delivery, the presence of defects goods and the occurrence of a mismatch in the number of packing boxes sent by suppliers. This study aims to determine the priority of criteria & sub criteria and analyze the performance of packing box suppliers through the Vendor Performance Indicator (VPI) framework of Quality, Cost, Delivery, Flexibility, and Responsiveness (QCDFR) using the Analytical Hierarchy Process (AHP) method. Based on the results of this study, the top weight value has been obtained, namely the quality criteria (0.50), the lowest weight criteria are the cost criteria (0.04). Through this research also shows that Supplier Z is considered the supplier with the best performance with a weight of (0.582). Then, the second priority supplier is Supplier Y (0.305) and the last priority is Supplier X (0.116).