Proceedings of the 5th International Conference on Applied Economics and Social Science, ICAESS 2023, 7 November 2023, Batam, Riau islands, Indonesia

Research Article

Factors Influencing Behavioural Intention to Use Mobile Payments in Southeast Asia in 2012-2022

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  • @INPROCEEDINGS{10.4108/eai.7-11-2023.2341871,
        author={Arniati  Arniati and Lulu'ul  Musytarsyidah},
        title={Factors Influencing Behavioural Intention to Use Mobile Payments in Southeast Asia in 2012-2022},
        proceedings={Proceedings of the 5th International Conference on Applied Economics and Social Science, ICAESS 2023, 7 November 2023, Batam, Riau islands, Indonesia},
        publisher={EAI},
        proceedings_a={ICAESS},
        year={2023},
        month={12},
        keywords={mobile payment utaut utaut2 systematic literature review bibliometric analysis},
        doi={10.4108/eai.7-11-2023.2341871}
    }
    
  • Arniati Arniati
    Lulu'ul Musytarsyidah
    Year: 2023
    Factors Influencing Behavioural Intention to Use Mobile Payments in Southeast Asia in 2012-2022
    ICAESS
    EAI
    DOI: 10.4108/eai.7-11-2023.2341871
Arniati Arniati1,*, Lulu'ul Musytarsyidah1
  • 1: Politeknik Negeri Batam
*Contact email: arni@polibatam.ac.id

Abstract

This study examines the development of research on behavioural intention to use mobile payments in Southeast Asia. This study aims to determine the factors that influence behavioural intention to use mobile payments and how these factors influence the use of mobile payments in Southeast Asia and analyze the extent of the development trend of mobile payment research to predict future research opportunities based on keywords. Data collection uses ScienceDirect and DOAJ database, with the categories title, abstract, and keywords from 2012 through 2022. The data was classified using Microsoft Excel and a systematic literature review analysis. As for research trends, topic mapping was analyzed using VOSViewer. The results showed that the highest research development occurred in 2020, with a percentage of 27%. Most international publications are published in the Journal of Asian Finance, Economics and Business as many as five articles. Social influence and performance expectancy are the most crucial factors affecting mobile payment usage in Southeast Asia.