Research Article
Is Financial Inclusion Driven by Mobile Payment Characteristics and Financial Literacy?
@INPROCEEDINGS{10.4108/eai.7-10-2021.2316812, author={Gracia Stefani and Shinta Amalina Hazrati Havidz and Kartika Dewi and Ikramina Larasati Hazrati Havidz and Hernawati W. Retno Wiratih}, title={Is Financial Inclusion Driven by Mobile Payment Characteristics and Financial Literacy?}, proceedings={Proceedings of the 4th International Conference of Economics, Business, and Entrepreneurship, ICEBE 2021, 7 October 2021, Lampung, Indonesia}, publisher={EAI}, proceedings_a={ICEBE}, year={2022}, month={4}, keywords={financial inclusion mobile payment characteristics financial literacy multiple linear regression}, doi={10.4108/eai.7-10-2021.2316812} }- Gracia Stefani
Shinta Amalina Hazrati Havidz
Kartika Dewi
Ikramina Larasati Hazrati Havidz
Hernawati W. Retno Wiratih
Year: 2022
Is Financial Inclusion Driven by Mobile Payment Characteristics and Financial Literacy?
ICEBE
EAI
DOI: 10.4108/eai.7-10-2021.2316812
Abstract
Indonesia as the fourth largest unbanked population in the world described the issue of financial exclusion. The Indonesian government has been promoting a cashless society by implementing mobile payment to promote financial inclusion. Therefore, this research aims to execute mobile payment characteristics and financial literacy to determine financial inclusion. Mobility, compatibility, reachability, and convenience are the mobile payment characteristics, while financial knowledge, behavior, and attitude are the indicators of financial literacy. This research employed multiple linear regression by generating primary data in form of a questionnaire and distributed it to 200 respondents who are millennials within the Jabodetabek area. The findings revealed that as the mobile phone is carried around thus the respondents could utilize m-payment anytime and everywhere, ease the users, and implementation of the newest technology could promote financial inclusion. Special knowledge about mobile payment is unnecessary because it is user-friendly, and they could easily manage their finances.