Research Article
Consumer Legal Protection on Online Buying and Selling
@INPROCEEDINGS{10.4108/eai.6-3-2021.2306867, author={Puguh Yuli Setiawan and Faisal Santiago}, title={Consumer Legal Protection on Online Buying and Selling}, proceedings={Proceedings of the 1st International Conference on Law, Social Science, Economics, and Education, ICLSSEE 2021, March 6th 2021, Jakarta, Indonesia}, publisher={EAI}, proceedings_a={ICLSSEE}, year={2021}, month={5}, keywords={consumer protection; electronic transactions; consumer}, doi={10.4108/eai.6-3-2021.2306867} }
- Puguh Yuli Setiawan
Faisal Santiago
Year: 2021
Consumer Legal Protection on Online Buying and Selling
ICLSSEE
EAI
DOI: 10.4108/eai.6-3-2021.2306867
Abstract
The era of digitalisation and pandemic conditions allows people to shop for daily necessities without having to leave the house with just a smartphone can buy the desired item. This paper uses normative legal research methods to review written regulations so that this research is closely related to libraries for secondary data sources. The conclusion of this study is the regulation contained in Law No. 8 of 1999 on consumer protection and Law No. 19 of 2016 on Information and Electronic Transactions has not been able to protect consumers because the provisions listed in this law have not accommodated the rights of consumers in online transactions.
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