Proceedings of the 1st Sampoerna University-AFBE International Conference, SU-AFBE 2018, 6-7 December 2018, Jakarta Indonesia

Research Article

Minimizing Resistance to Change: The Role of Communication and Perceived Organizational Justice

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  • @INPROCEEDINGS{10.4108/eai.6-12-2018.2286328,
        author={Ayu Aprilianti Lizar and Febri Nila Chrisanty and Putu Ayu Novita and Silvia Susanti Dewi Teguh Endaryono},
        title={Minimizing Resistance to Change: The Role of Communication and Perceived Organizational Justice},
        proceedings={Proceedings of the 1st Sampoerna University-AFBE International Conference, SU-AFBE 2018, 6-7 December 2018, Jakarta Indonesia},
        publisher={EAI},
        proceedings_a={SU-AFBE},
        year={2019},
        month={8},
        keywords={resistance to change communication perceive organizational justice organizational change},
        doi={10.4108/eai.6-12-2018.2286328}
    }
    
  • Ayu Aprilianti Lizar
    Febri Nila Chrisanty
    Putu Ayu Novita
    Silvia Susanti Dewi Teguh Endaryono
    Year: 2019
    Minimizing Resistance to Change: The Role of Communication and Perceived Organizational Justice
    SU-AFBE
    EAI
    DOI: 10.4108/eai.6-12-2018.2286328
Ayu Aprilianti Lizar1,*, Febri Nila Chrisanty1, Putu Ayu Novita1, Silvia Susanti Dewi Teguh Endaryono1
  • 1: Faculty of Business and Economics, Universitas Indonesia, Depok, West Java, Indonesia
*Contact email: ayuaprilianti@gmail.com

Abstract

This study aims to analyze the effect of change communication on worker’s resistance to change mediated by perceived organizational justice, in a manufacturing company in Indonesia. This company has been undergoing organizational change for the past two years. Data from 260 respondents were collected using survey method and then analyzed with Structural Equation Modeling (SEM). The result showed that change communication has negative and significant effect on resistance to change and positive and significant effect on perceived organizational justice. Moreover, perceived organizational justice has negative and significant effect on resistance to change, and the effect of communication on resistance to change is partially mediated by perceived organizational justice. This research corroborates the previous research that states change communication and organizational justice play an important role in minimizing resistance to change.