Analysis Inner-Outer Model Analysis of Emotional Intelligence and Performance of Staff from the Ministry of Religion in Kota Batam, Indonesia

The question that is frequently posed in general is how to create human resources that is capable of producing optimal performance, which eventually leads to the realization of the organization’s objectives. Numerous factors influence a person’s performance, which could eventually lead to organizational performance, work stress problems, emotional intelligence and performance; hence, these factors deserve attention. The variables in this study were emotional intelligence and performance of staff from the Ministry of Religion in Kota Batam. The tool for collecting data was the questionnaire and it was analysed using the SEM statistical tool and SmartPLS software. The evaluation involved 28 items on emotional intelligence and 6 items on performance. The population and sample in this study comprised 30 staff as respondents. The findings showed that emotional intelligence and performance have a positive and significant relationship. It was suggested that future studies look into the demographic aspects as well as other variables that were not included in this study, such as commitment, spiritual motivation and work satisfaction.