Proceedings of the 2nd International Conference on Big Data Economy and Digital Management, BDEDM 2023, January 6-8, 2023, Changsha, China

Research Article

Research and Application Analysis of Two-Level Operational Risk Prevention and Control System of "Online State Grid"

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  • @INPROCEEDINGS{10.4108/eai.6-1-2023.2330280,
        author={Yuling  Chen and Wei  Zhang and Ying  Jiang and Fei  Lou and Qirui  Chen},
        title={Research and Application Analysis of Two-Level Operational Risk Prevention and Control System of "Online State Grid"},
        proceedings={Proceedings of the 2nd International Conference on Big Data Economy and Digital Management, BDEDM 2023, January 6-8, 2023, Changsha, China},
        publisher={EAI},
        proceedings_a={BDEDM},
        year={2023},
        month={6},
        keywords={"online state network" two-level operational risk prevention and control defensive ability risk identification},
        doi={10.4108/eai.6-1-2023.2330280}
    }
    
  • Yuling Chen
    Wei Zhang
    Ying Jiang
    Fei Lou
    Qirui Chen
    Year: 2023
    Research and Application Analysis of Two-Level Operational Risk Prevention and Control System of "Online State Grid"
    BDEDM
    EAI
    DOI: 10.4108/eai.6-1-2023.2330280
Yuling Chen1,*, Wei Zhang2, Ying Jiang2, Fei Lou2, Qirui Chen2
  • 1: State Grid Hanzghou Power Supply Company
  • 2: Zhejiang Marketing Service Center (Metrology Center)
*Contact email: chenyuling_0904@foxmail.com

Abstract

In order to solve the operational risks faced by the "Online State Grid" APP, this paper proposes to study and construct the operational risk prevention and control system at provincial level and headquarters level. Establish a closed-loop risk control mechanism including risk identification, risk warning, risk disposal, risk interception and risk re-evaluation, and create a two-level operation risk control process including the "Online State Grid" APP headquarters operation risk control center, 95598 customer service center, A city operation risk control center and local companies; Through the construction of operation system and the improvement of management mechanism, the research results of this paper have important guiding and reference value for establishing and perfecting the operation risk prevention and control system of "Online State Grid" APP, and comprehensively improving the active defense capability of "Online State Grid" APP.