Research Article
Work Motivation of Satuan Intelkam Members of Polres Palopo in Terms of Surat Keterangan Catatan Kepolisian (SKCK) Management Services
@INPROCEEDINGS{10.4108/eai.5-8-2020.2301150, author={Esti Retno Mustikorini and M. Risal and Muchtar Surullah}, title={Work Motivation of Satuan Intelkam Members of Polres Palopo in Terms of Surat Keterangan Catatan Kepolisian (SKCK) Management Services}, proceedings={Proceedings of the 2nd International Conference of Business, Accounting and Economics, ICBAE 2020, 5 - 6 August 2020, Purwokerto, Indonesia}, publisher={EAI}, proceedings_a={ICBAE}, year={2020}, month={10}, keywords={work motivation service quality skck}, doi={10.4108/eai.5-8-2020.2301150} }- Esti Retno Mustikorini
M. Risal
Muchtar Surullah
Year: 2020
Work Motivation of Satuan Intelkam Members of Polres Palopo in Terms of Surat Keterangan Catatan Kepolisian (SKCK) Management Services
ICBAE
EAI
DOI: 10.4108/eai.5-8-2020.2301150
Abstract
From the results of this study, it was found that there is enhancement in the issuance of SKCK (Surat Keterangan Catatan Kepolisian) at Polres Palopo. SKCK applicant data for the last 4 years from 2016 to 2019 continues to increase. The number of SKCK applicants was 5,271 in 2016, it was 5,685 in 2017, it was 6,567 in 2018 and it was 6,997 in 2019. Based on these data, it can be concluded that there are responsibility and work motivation of Satuan Intelkam members. The purpose of this study was to clearly identify and describe the extent of the work motivation of Satuan Intelkam Polres Palopo in terms of the quality of SKCK services. This research was a qualitative descriptive study. The data source was taken from the Internal Archives and structured interviews with three members of Satuan Intelkam with the sampling technique of the proposal.
