Proceedings of the 2nd International Conference on Social Sciences, ICSS 2019, 5-6 November 2019, Jakarta, Indonesia

Research Article

Bureaucratic Communication in Provincial Government of Special Capital Region of Jakarta

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  • @INPROCEEDINGS{10.4108/eai.5-11-2019.2292509,
        author={Muh.  Kadarisman},
        title={Bureaucratic Communication in Provincial Government of Special Capital Region of Jakarta},
        proceedings={Proceedings of the 2nd International Conference on Social Sciences, ICSS 2019, 5-6 November 2019, Jakarta, Indonesia},
        publisher={EAI},
        proceedings_a={ICSS},
        year={2020},
        month={3},
        keywords={communication bureaucracy civil servants},
        doi={10.4108/eai.5-11-2019.2292509}
    }
    
  • Muh. Kadarisman
    Year: 2020
    Bureaucratic Communication in Provincial Government of Special Capital Region of Jakarta
    ICSS
    EAI
    DOI: 10.4108/eai.5-11-2019.2292509
Muh. Kadarisman1,*
  • 1: Universitas Muhammadiyah Jakarta, Indonesia
*Contact email: kadarisman.bkn@gmail.com

Abstract

In the Provincial Government of Special Capital Region of Jakarta, there is currently an inability to deliver information, and a lack of equality between the people of Jakarta and bureaucracy in communication. This is one of the problems, so that in the long run it impacts on the inability of the Jakarta to realize good governance. The research aims to analyze bureaucratic communication in the Jakarta. The research uses descriptive methods, and qualitative approaches. The results of the research: formal and informal bureaucratic communication in the Jakarta in general has given the best results, being able to achieve the desired targets even though this achievement is not optimal. Civil Servants have tried to understand and carry out every stage of communication and good communication techniques, so as to eliminate or minimize any obstacles that occur. The bureaucratic communication emphasizes the interdependence of relations between people, bureaucracies, and with the community.