Implementation of Bureaucratic Reform in Government of South Tangerang City

This research focuses on evaluating the implementation of bureaucratic reform policies implemented by the Government of South Tangerang City, with a focus on institutional bureaucratic reform of the Government Regulation No. 8 of 2016 concerning Formation and Structure of Regional Apparatus. The indicators used in this study are communication, resources, disposition, and bureaucratic structure. This research uses descriptive qualitative method by collecting data based on interviews, observations, and documentation. The results of the research on communication indicators, the purpose of institutional structuring has not fully answered what is the national agenda of building the right institutional functions and the right size, but the institutional structuring policy has been implemented in South Tangerang City. Indicator of Resources, Conditions in the City of South Tangerang, not all Regional Apparatuses are supported by definitive employees (Civil Servants), Dispositions, there is a Disposition regulation policy from the Mandate giver namely the Mayor to the Implementer, but the implementers of the policies do not all guide the disposition. The bureaucratic structure is very clear by paying attention to the task of formulating policies and implementing policies, but some regional apparatuses have not yet developed SOP.