Research Article
Contributing Factors of Organization, Human and Information Technology in Organizational Knowledge Transfer Process: A Conceptual Paper
@INPROCEEDINGS{10.4108/eai.4-11-2022.2329826, author={Samsudin Wahab and Abdul Kadir Othman and Ayuffeirah Mislan and Mohd Sazili Shahibi and Norhayati Hussin}, title={Contributing Factors of Organization, Human and Information Technology in Organizational Knowledge Transfer Process: A Conceptual Paper}, proceedings={Proceedings of the International Conference on Sustainability in Technological, Environmental, Law, Management, Social and Economic Matters, ICOSTELM 2022, 4-5 November 2022, Bandar Lampung, Indonesia}, publisher={EAI}, proceedings_a={ICOSTELM}, year={2023}, month={9}, keywords={knowledge transfer organization information technology human}, doi={10.4108/eai.4-11-2022.2329826} }- Samsudin Wahab
Abdul Kadir Othman
Ayuffeirah Mislan
Mohd Sazili Shahibi
Norhayati Hussin
Year: 2023
Contributing Factors of Organization, Human and Information Technology in Organizational Knowledge Transfer Process: A Conceptual Paper
ICOSTELM
EAI
DOI: 10.4108/eai.4-11-2022.2329826
Abstract
Knowledge transfer is a phenomenon faced by many organizations especially when dealing with the challenges of globalization. Organizations develop valuable knowledge from time to time and this knowledge has to be shared among the organizational members so that the organizations can leverage it to achieve the competitive edge. This paper is meant to discuss the factors that contribute to the phenomenon of interest including communication, management, transfer process, and also the working process in a virtual organization as a study setting. This issue is chosen because of the difficulties in dealing with knowledge transfer within the virtual organization and to identify the right factors involved in the knowledge transfer process. Perhaps from this study, the best approach of knowledge transfer process could be recognized and adapted by the virtual organization to strive in a business competitive world. Organizations that failed to adapt to the changing business environment especially with regard to the knowledge transfer process will be phased out from the business competition. The implications of the study will also be discussed in the paper.