Digitalization to Reduce Office Paper: A Path Toward Sustainable Hospital on Cost Efficiency and CO₂ Emission Reduction Through Kaizen-Based Green Intervention

The use of green intervention and lean technologies is gaining more widespread acceptance across a variety of business sectors. The purpose of this case study is to enhance the effectiveness of operating procedures. Utilizing Lean technologies, namely kaizen, in conjunction with a green intervention throughout the quality control cycle is the focus of this research. The transfer of the reporting of physical documents to digital or paperless forms has been effectively accomplished by the use of the kaizen-based green intervention approach. As a consequence of the findings, the efficiency of the timely reporting of expired drug and medical device returns was dramatically enhanced to 100%, surpassing the original aim of 90%. Moreover, it decreases the amount of paper that is used by 16,200 sheets annually, which results in a savings of IDR 1.6 million and a reduction of CO2 emissions by 75.17 kg. The findings can be used to inform recommendations for utilizing lean tools with a green intervention to improve operational efficiency. This will result in a reduction in waste and material usage, as well as cost savings and a reduction in CO2 emissions. All of these factors can contribute to sustainability in the healthcare industry through the context of Green Hospital.