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Proceedings of the 2nd Faletehan International Conference, FIC 2025, 30-31 July 2025, Serang, Banten, Indonesia

Research Article

Implementation of Artificial Intelligence (AI) in Digital Marketing Management in the Era of 5.0

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  • @INPROCEEDINGS{10.4108/eai.30-7-2025.2360958,
        author={Suhroji  Adha and Fatoni  Fatoni and Ratu Miki Yulieti Pertasari and Dadang  Rochman and Rifki  Qamarrulloh and Dwi  Rahmi},
        title={Implementation of Artificial Intelligence (AI) in Digital Marketing Management in the Era of 5.0},
        proceedings={Proceedings of the 2nd Faletehan International Conference, FIC 2025, 30-31 July 2025, Serang, Banten, Indonesia},
        publisher={EAI},
        proceedings_a={FIC},
        year={2025},
        month={12},
        keywords={artificial intelligence digital marketing msmes era 50 cilegon city},
        doi={10.4108/eai.30-7-2025.2360958}
    }
    
  • Suhroji Adha
    Fatoni Fatoni
    Ratu Miki Yulieti Pertasari
    Dadang Rochman
    Rifki Qamarrulloh
    Dwi Rahmi
    Year: 2025
    Implementation of Artificial Intelligence (AI) in Digital Marketing Management in the Era of 5.0
    FIC
    EAI
    DOI: 10.4108/eai.30-7-2025.2360958
Suhroji Adha1,*, Fatoni Fatoni1, Ratu Miki Yulieti Pertasari1, Dadang Rochman1, Rifki Qamarrulloh1, Dwi Rahmi1
  • 1: Universitas Faletehan, Indonesia
*Contact email: suhroji90@gmail.com

Abstract

The development of artificial intelligence technology presents a multitude of opportunities, some of which include the automation of marketing, the analysis of consumer data, and the customization of content. Within the context of the digital 5.0 era, the purpose of this research is to investigate the influence that artificial intelligence (AI) has on the management of digital marketing for micro, small, and medium-sized businesses (MSMEs).The methodology used in this study is quantitative, and the kind of analysis utilized is associative. In all, 57 micro, small, and medium-sized enterprise (MSME) actors each received a questionnaire, and 32 of those surveys were returned and analyzed. With a significance value of 0.195 (which is more than 0.05) and an adjusted R2 of 0.055, the findings of the regression study show that Artificial Intelligence does not have a significant effect on digital marketing among micro, small, and medium-sized enterprises (MSMEs) in Cilegon City.A greater degree of artificial intelligence adoption is seen among micro, small, and medium-sized enterprises (MSMEs) that are between 0 and 1 years old. For micro, small, and medium-sized enterprises (MSMEs) to fully exploit the potential of artificial intelligence in marketing initiatives, there is a need for enhanced digital literacy and technical assistance.

Keywords
artificial intelligence, digital marketing, msmes, era 50, cilegon city
Published
2025-12-03
Publisher
EAI
http://dx.doi.org/10.4108/eai.30-7-2025.2360958
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