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Proceedings of the 5th Business Innovation Sustainability and Technology International Conference, BISTIC 2025, 30th July 2025, Malang, Indonesia

Research Article

Unlocking MSME Growth in Semarang: The Interplay of Financial Literacy, Financial Technology, and Financial Inclusion

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  • @INPROCEEDINGS{10.4108/eai.30-7-2025.2360582,
        author={Siti  Ridloah and Weni  Triani and Vitradesie  Noekent},
        title={Unlocking MSME Growth in Semarang: The Interplay of Financial Literacy, Financial Technology, and Financial Inclusion},
        proceedings={Proceedings of the 5th Business Innovation Sustainability and Technology International Conference, BISTIC 2025, 30th July 2025, Malang, Indonesia},
        publisher={EAI},
        proceedings_a={BISTIC},
        year={2025},
        month={12},
        keywords={financial inclusion financial literacy financial performance msmes financial technology},
        doi={10.4108/eai.30-7-2025.2360582}
    }
    
  • Siti Ridloah
    Weni Triani
    Vitradesie Noekent
    Year: 2025
    Unlocking MSME Growth in Semarang: The Interplay of Financial Literacy, Financial Technology, and Financial Inclusion
    BISTIC
    EAI
    DOI: 10.4108/eai.30-7-2025.2360582
Siti Ridloah1,*, Weni Triani1, Vitradesie Noekent1
  • 1: Management Department, Faculty of Economics and Business, Universitas Negeri Semarang, Indonesia
*Contact email: siti.ridloah@mail.unnes.ac.id

Abstract

Financial literacy, financial technology, and financial inclusion play a significant role in improving the financial performance of MSMEs in Semarang City. This study aims to analyze the impact of these factors and evaluate the mediating role of financial inclusion in the relationship between financial literacy and financial technology on MSME performance. This research integrates financial literacy, financial technology, and financial inclusion in one framework for MSMEs in Semarang. Using a quantitative method with a survey approach, data were collected from 110 MSME actors registered with the Semarang City Cooperatives and MSME Service and analyzed using SEM-PLS. The results show that financial literacy, financial technology, and financial inclusion positively and significantly affect MSME financial performance. Additionally, financial inclusion mediates the relationship between financial literacy, financial technology, and MSME financial performance. This research highlights the need for improving financial literacy, adopting financial technology, and expanding access to formal financial services to support MSME sustainability and competitiveness.

Keywords
financial inclusion, financial literacy, financial performance, msmes, financial technology
Published
2025-12-04
Publisher
EAI
http://dx.doi.org/10.4108/eai.30-7-2025.2360582
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