Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia

Research Article

Implementation of The JKN Programs on The Community Health Center at Level 1 (Descriptive study of the implementation of the JKN program at the Pucang Sewu Health Center, Gubeng District, Surabaya City)

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  • @INPROCEEDINGS{10.4108/eai.30-7-2019.2287604,
        author={Sri  Roekminiati and Sapto  Pramono and Nihayatus  Sholichah and Ika Devy Pramudiana},
        title={Implementation of The JKN Programs on The Community Health Center at Level 1 (Descriptive study of the implementation of the JKN program at the Pucang Sewu Health Center, Gubeng District,  Surabaya City)},
        proceedings={Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia},
        publisher={EAI},
        proceedings_a={ACHITS},
        year={2019},
        month={9},
        keywords={public policy implementation community health center guarantee},
        doi={10.4108/eai.30-7-2019.2287604}
    }
    
  • Sri Roekminiati
    Sapto Pramono
    Nihayatus Sholichah
    Ika Devy Pramudiana
    Year: 2019
    Implementation of The JKN Programs on The Community Health Center at Level 1 (Descriptive study of the implementation of the JKN program at the Pucang Sewu Health Center, Gubeng District, Surabaya City)
    ACHITS
    EAI
    DOI: 10.4108/eai.30-7-2019.2287604
Sri Roekminiati1,*, Sapto Pramono1, Nihayatus Sholichah1, Ika Devy Pramudiana1
  • 1: Faculty of Administrative Sciences, Dr. Soetomo University, Indonesia
*Contact email: sri.roekminiati@unitomo.ac.id

Abstract

The JKN-era Community Health Center (Puskesmas) is a health service that organizes public health efforts and first-rate individual health efforts. In addition, Puskesmas must be able to provide 155 types of health diagnostics to support the implementation of JKN. In fact, the obstacles and weaknesses of the JKN program are found in the Puskesmas. What eventually came to the clinic or a private doctor who received the facilities of JKN. The purpose of this study is to describe, analyze and interpret the implementation of the JKN program policy. This type of search uses a qualitative description search method. The commitments made by the relevant institutions to implement the JKN program are so ambitious that harmonious relationships are established and synergy between related institutions to provide quality services. In addition, the success of the Pucang Sewu Community Health Center in providing patient services with the JKN program is also due to the service status that has enabled the ISO. In this study, the researcher made suggestions, it is necessary to continue to add and improve the quality of resources. It is expected that all future health center services will be ISO 9001-2000 compliant and continue to innovate in service by adapting the needs of the people in their area.