Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia

Research Article

The Implication of “Ewuh Pakewuh” Cultural in OCB Implementation of Service Employee at Pesantren Sub District of Kediri City

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  • @INPROCEEDINGS{10.4108/eai.30-7-2019.2287571,
        author={Restin Meilina and Dodi Kusuma Hadi Soedjoko},
        title={The Implication of “Ewuh Pakewuh” Cultural in OCB Implementation of Service Employee at Pesantren Sub District of Kediri City},
        proceedings={Proceedings of the 1st Asian Conference on Humanities, Industry, and Technology for Society, ACHITS 2019, 30-31 July 2019, Surabaya, Indonesia},
        publisher={EAI},
        proceedings_a={ACHITS},
        year={2019},
        month={9},
        keywords={organizational culture ewuh pakewuh organizational citizenship behavior},
        doi={10.4108/eai.30-7-2019.2287571}
    }
    
  • Restin Meilina
    Dodi Kusuma Hadi Soedjoko
    Year: 2019
    The Implication of “Ewuh Pakewuh” Cultural in OCB Implementation of Service Employee at Pesantren Sub District of Kediri City
    ACHITS
    EAI
    DOI: 10.4108/eai.30-7-2019.2287571
Restin Meilina1,*, Dodi Kusuma Hadi Soedjoko1
  • 1: Nusantara PGRI Kediri University, Indonesia
*Contact email: restin@unpkediri.ac.id

Abstract

Organizational citizenship behavior (OCB) is very important in improving organizational performance. Many factors can influence OCB, one of which is organizational culture. The purpose of this study is to find out how the implications of "ewuh pakewuh" cultural that still attached to the Indonesian bureaucracy in the OCB implementation. This study uses a qualitative approach with descriptive techniques. The results showed that five of the nine dimensions of "ewuh pakewuh" culture caused a decrease in the dimensions of sportsmanship, courtesy, and conscientiousness in the OCB implementation of service employee at Pesantren sub-district of Kediri city.