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Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia

Research Article

Agile Approach And Digital Transformation After Covid-19 (Case Study of e-buddy Innovation in Sidoarjo Regency Government)

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  • @INPROCEEDINGS{10.4108/eai.30-10-2024.2354916,
        author={Reinintha Julia  Permatasari and Lely Indah  Mindarti and Farida  Nurani},
        title={Agile Approach And Digital Transformation After Covid-19 (Case Study of e-buddy Innovation in Sidoarjo Regency Government)},
        proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia},
        publisher={EAI},
        proceedings_a={ICOPAG},
        year={2025},
        month={5},
        keywords={covid-19 agile approach innovation},
        doi={10.4108/eai.30-10-2024.2354916}
    }
    
  • Reinintha Julia Permatasari
    Lely Indah Mindarti
    Farida Nurani
    Year: 2025
    Agile Approach And Digital Transformation After Covid-19 (Case Study of e-buddy Innovation in Sidoarjo Regency Government)
    ICOPAG
    EAI
    DOI: 10.4108/eai.30-10-2024.2354916
Reinintha Julia Permatasari1,*, Lely Indah Mindarti1, Farida Nurani1
  • 1: Universitas Brawijaya, Indonesia
*Contact email: reininthajulia@student.ub.ac.id

Abstract

The paper aims to analyze how the government dealt with the changes and bring the organization to face the agile approach. To solve the various problems caused by the Covid-19 pandemic, rigid business processes must be changed to agile. To overcome the issues, the Sidoarjo Regency government implemented an agile approach by utilizing information and technology so that government activities and public services continued to run by issuing e-buddy innovations. The author conducted this research qualitatively through document reviews, interviews, and observations. The findings are that the application of e-buddy within the Sidoarjo Regency government can be seen as a successful agile approach in dealing with changing conditions due to the pandemic whose benefits can continue not only to overcome these conditions because it becomes a solution to overcome office administration problems in Sidoarjo Regency to be more effective and efficient.

Keywords
covid-19 agile approach innovation
Published
2025-05-13
Publisher
EAI
http://dx.doi.org/10.4108/eai.30-10-2024.2354916
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