Research Article
Re-Organizing of Indonesian Migrant Worker Recruitment Services in Belu Regency
@INPROCEEDINGS{10.4108/eai.30-10-2024.2354908, author={Charel Pasifichus Boy and Abdullah Said and Lely Indah Mindarti}, title={Re-Organizing of Indonesian Migrant Worker Recruitment Services in Belu Regency}, proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia}, publisher={EAI}, proceedings_a={ICOPAG}, year={2025}, month={5}, keywords={public service service optimization recruitment of pmi}, doi={10.4108/eai.30-10-2024.2354908} }- Charel Pasifichus Boy
Abdullah Said
Lely Indah Mindarti
Year: 2025
Re-Organizing of Indonesian Migrant Worker Recruitment Services in Belu Regency
ICOPAG
EAI
DOI: 10.4108/eai.30-10-2024.2354908
Abstract
Bureaucratic reform continues to be echoed in improving the quality of public services, including the recruitment of Indonesian Migrant Workers (PMI). This service is closely related to poverty and unemployment, such as in Belu Regency. This research focuses on the optimization of PMI recruitment services at the Belu Regency Cooperative, labor and Transmigration Office as the technical Regional Apparatus Organization (OPD) in managing PMI recruitment services. Optimization of public services will be analyzed with the performance theory of public service bureaucracy performance. The result shows that PMI recruitment service in Belu Regency is not fully optimized and needs to be improved in 5 aspects of performance theory, namely as productivity, service quality, responsiveness, responsibility, and accountability.
