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Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia

Research Article

Decoding Job Performance: A Systematic Review of Influencing Factors in the Workplace

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  • @INPROCEEDINGS{10.4108/eai.30-10-2024.2354833,
        author={Fitria Ratu  Pagih and Mochammad Al  Musadieq and Arik  Prasetya and Edy  Yulianto},
        title={Decoding Job Performance: A Systematic Review of Influencing Factors in the Workplace},
        proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia},
        publisher={EAI},
        proceedings_a={ICOPAG},
        year={2025},
        month={5},
        keywords={job performance systematic literature review prisma organizational behavior human resource management},
        doi={10.4108/eai.30-10-2024.2354833}
    }
    
  • Fitria Ratu Pagih
    Mochammad Al Musadieq
    Arik Prasetya
    Edy Yulianto
    Year: 2025
    Decoding Job Performance: A Systematic Review of Influencing Factors in the Workplace
    ICOPAG
    EAI
    DOI: 10.4108/eai.30-10-2024.2354833
Fitria Ratu Pagih1,*, Mochammad Al Musadieq1, Arik Prasetya1, Edy Yulianto1
  • 1: Universitas Brawijaya
*Contact email: ratupagih.ub@gmail.com

Abstract

This study aims to decode the complex array of factors influencing job performance in the workplace through a systematic review. With job performance being critical for organizational success and sustainability, identifying the individual, organizational, and environmental determinants that drive it has become a key area of focus in management and social sciences. Utilizing a Systematic Literature Review (SLR) methodology and adhering to the PRISMA guidelines, this study synthesizes recent insights from Scopus-indexed journals published between 2019 and 2024. The review focuses on core factors, including emotional intelligence, intrinsic motivation, leadership style, organizational culture, and job design, which consistently emerge as significant influences on job performance. Findings indicate that job performance is shaped by a combination of personal attributes, such as self-efficacy and resilience, and organizational factors, including role clarity and leadership support. The study highlights these critical determinants and offers a structured perspective to inform human resource management and organizational development strategies. By addressing gaps and trends in job performance research, this paper contributes valuable insights for practitioners and researchers seeking evidence-based approaches to enhance workforce productivity and engagement.

Keywords
job performance systematic literature review prisma organizational behavior human resource management
Published
2025-05-13
Publisher
EAI
http://dx.doi.org/10.4108/eai.30-10-2024.2354833
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