Holistic Evaluation of Smart Governance Implementation in Pontianak City

This study examines the main factors that influence the implementation of effective smart governance in Pontianak smart city. Using a quantitative approach, this study applied the survey method and PLS-SEM analysis. The conceptual framework is based on established smart city models and theories. Eight key elements were identified as determinants of successful smart governance, including the use of cutting-edge technology, good management, and organization, carefully designed policies, government support, active community participation, quality of the natural environment, adequate infrastructure, and strength of the local economy. The results of the PLS-SEM analysis show that all of these factors have a positive and significant influence on the implementation of effective smart governance in Pontianak. The findings can guide local governments in developing sustainable smart cities through appropriate policies and appropriate resource allocation. This study contributes to our understanding of the complex dynamics of smart governance implementation, particularly in medium-sized cities in developing countries.