Research Article
Enhancing Employee Performance through Emotional Intelligence: The Role of Dynamic Capability and Organizational Learning
@INPROCEEDINGS{10.4108/eai.30-10-2024.2354729, author={F. Harianto Wibowo and Umar Nimran and Kadarisman Hidayat and Arik Prasetya}, title={Enhancing Employee Performance through Emotional Intelligence: The Role of Dynamic Capability and Organizational Learning}, proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia}, publisher={EAI}, proceedings_a={ICOPAG}, year={2025}, month={5}, keywords={emotional intelligence dynamic capability organizational learning employee performance}, doi={10.4108/eai.30-10-2024.2354729} }- F. Harianto Wibowo
Umar Nimran
Kadarisman Hidayat
Arik Prasetya
Year: 2025
Enhancing Employee Performance through Emotional Intelligence: The Role of Dynamic Capability and Organizational Learning
ICOPAG
EAI
DOI: 10.4108/eai.30-10-2024.2354729
Abstract
This study investigates the influences of Emotional Intelligence (EI) on Employee Performance, particularly through the mediation of Dynamic Capability (DC) and Organizational Learning (OL) within PT. Pertamina Lubricants' diverse employee population. Employing Structural Equation Modeling with the SmartPLS approach, this explanatory research analyzes data from 156 employees, ranging from staff to directors, across various operational units of the company. Results reveal that Emotional Intelligence positively and significantly impacts Dynamic Capability and Organizational Learning and directly affects Employee Performance. Both Dynamic Capability and Organizational Learning have also been found to influence Employee Performance significantly. The findings suggest that enhancing Emotional Intelligence can facilitate organizational adaptability and learning, improving overall employee performance. These relationships emphasize the strategic importance of nurturing emotional competencies within organizational development frameworks.
