Research Article
Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables
@INPROCEEDINGS{10.4108/eai.30-10-2024.2354726, author={Susy M. Napitupulu and Kadarisman Hidayat and Edy Yulianto and Mukhammad Kholid Mawardi}, title={Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables}, proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia}, publisher={EAI}, proceedings_a={ICOPAG}, year={2025}, month={5}, keywords={sustainable competitive advantage hospitality industry systematic literature review prisma}, doi={10.4108/eai.30-10-2024.2354726} }- Susy M. Napitupulu
Kadarisman Hidayat
Edy Yulianto
Mukhammad Kholid Mawardi
Year: 2025
Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables
ICOPAG
EAI
DOI: 10.4108/eai.30-10-2024.2354726
Abstract
This research aims to integrate and deeply understand the influence of key variables on Sustainable Competitive Advantage (SCA) in the hospitality industry. This study used the Systematic Literature Review (SLR) method based on PRISMA guidelines. Analysis was conducted on 132 articles, with 20 articles meeting strict inclusion criteria to explore SCA in a hospitality context. The results show that effective integration of internal management practices related to service quality, innovation, and human resource management plays a key role in building and sustaining SCA. The study also identified significant variations in the focus of SCA-related research across countries, indicating global and regional trends in sustainability-related research. This study has significant implications for Sustainable Competitive Advantage, having successfully developed a comprehensive framework to explore key variables affecting SCA in the hospitality industry.
