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Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia

Research Article

Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables

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  • @INPROCEEDINGS{10.4108/eai.30-10-2024.2354726,
        author={Susy M. Napitupulu and Kadarisman  Hidayat and Edy  Yulianto and Mukhammad Kholid Mawardi},
        title={Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables},
        proceedings={Proceedings of the 3rd International Conference on Public Administration and Governance, ICOPAG 2024, 30 October 2024, Malang, Indonesia},
        publisher={EAI},
        proceedings_a={ICOPAG},
        year={2025},
        month={5},
        keywords={sustainable competitive advantage hospitality industry systematic literature review prisma},
        doi={10.4108/eai.30-10-2024.2354726}
    }
    
  • Susy M. Napitupulu
    Kadarisman Hidayat
    Edy Yulianto
    Mukhammad Kholid Mawardi
    Year: 2025
    Exploring Sustainability and Competitive Advantage in Hospitality: A Systematic Literature Review of Key Variables
    ICOPAG
    EAI
    DOI: 10.4108/eai.30-10-2024.2354726
Susy M. Napitupulu1,*, Kadarisman Hidayat1, Edy Yulianto1, Mukhammad Kholid Mawardi1
  • 1: Universitas Brawijaya, Indonesia
*Contact email: susymn@student.ub.ac.id

Abstract

This research aims to integrate and deeply understand the influence of key variables on Sustainable Competitive Advantage (SCA) in the hospitality industry. This study used the Systematic Literature Review (SLR) method based on PRISMA guidelines. Analysis was conducted on 132 articles, with 20 articles meeting strict inclusion criteria to explore SCA in a hospitality context. The results show that effective integration of internal management practices related to service quality, innovation, and human resource management plays a key role in building and sustaining SCA. The study also identified significant variations in the focus of SCA-related research across countries, indicating global and regional trends in sustainability-related research. This study has significant implications for Sustainable Competitive Advantage, having successfully developed a comprehensive framework to explore key variables affecting SCA in the hospitality industry.

Keywords
sustainable competitive advantage hospitality industry systematic literature review prisma
Published
2025-05-13
Publisher
EAI
http://dx.doi.org/10.4108/eai.30-10-2024.2354726
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