Proceeding of the First International Graduate Conference (IGC) On Innovation, Creativity, Digital, & Technopreneurship for Sustainable Development in Conjunction with The 6th Roundtable for Indonesian Entrepreneurship Educators 2018 Universitas Syiah Kuala October, 3-5, 2018 Banda Aceh, Indonesia

Research Article

The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It’s Implication on The Employee Performance of Aceh Investment And One Stop Services Agency

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  • @INPROCEEDINGS{10.4108/eai.3-10-2018.2284357,
        author={Aris  Munandar and Said  Musnadi and Sulaiman  Sulaiman},
        title={The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It’s Implication on The Employee Performance of Aceh Investment And One Stop Services Agency },
        proceedings={Proceeding of the First International Graduate Conference (IGC) On Innovation, Creativity, Digital, \& Technopreneurship for Sustainable Development in Conjunction with The 6th Roundtable for Indonesian Entrepreneurship Educators 2018 Universitas Syiah Kuala October, 3-5, 2018 Banda Aceh, Indonesia},
        publisher={EAI},
        proceedings_a={IGC},
        year={2019},
        month={5},
        keywords={employee’s performance job satisfaction work stress work load and work environment},
        doi={10.4108/eai.3-10-2018.2284357}
    }
    
  • Aris Munandar
    Said Musnadi
    Sulaiman Sulaiman
    Year: 2019
    The Effect of Work Stress, Work Load and Work Environment on Job Satisfaction And It’s Implication on The Employee Performance of Aceh Investment And One Stop Services Agency
    IGC
    EAI
    DOI: 10.4108/eai.3-10-2018.2284357
Aris Munandar1,*, Said Musnadi2, Sulaiman Sulaiman2
  • 1: Magister Manajemen Program Pascasarjana Universitas Syiah Kuala Banda Aceh
  • 2: Fakultas Ekonomi Universitas Syiah Kuala
*Contact email: aris.munandar@gmail.com

Abstract

The purpose of the study is to investigate the effect of work stress, workload and work environment on job satisfaction and its impact on the employee performance of DPMPTSP Aceh. The sample of the study is 138 civil servants of the institution. Data collected by questionnaire, and structural equation model (SEM) is operationalized to analyze the data. The study found that work stress has a negative and significant effect on job satisfaction and employee performance. On the contrary, both workload and work environment have a positive and significant effect on job satisfaction and employee performance. Furthermore, job satisfaction has a positive and significant impact on employee performance. The existence of job satisfaction mediates the effect of workload and work environment on employee performance. Conversely, the variable doesn’t mediate the effect of work stress on employee performance.