Research Article
The Effect of Employee Engagement Training on Organizational Citizenship Behavior among Warehouse Employees at CV. X
@INPROCEEDINGS{10.4108/eai.29-5-2025.2360854, author={Nira Immanuela Saputri and Reny Yuniasanti}, title={The Effect of Employee Engagement Training on Organizational Citizenship Behavior among Warehouse Employees at CV. X}, proceedings={Proceedings of the 7th International Seminar on Psychology Universitas Muhammadiyah Purwokerto, ISPsy 2025, 29th May 2025, Purwokerto, Central Java, Indonesia}, publisher={EAI}, proceedings_a={ISPSY}, year={2025}, month={12}, keywords={employee engagement organizational citizenship behavior (ocb) training}, doi={10.4108/eai.29-5-2025.2360854} }- Nira Immanuela Saputri
Reny Yuniasanti
Year: 2025
The Effect of Employee Engagement Training on Organizational Citizenship Behavior among Warehouse Employees at CV. X
ISPSY
EAI
DOI: 10.4108/eai.29-5-2025.2360854
Abstract
The modern industrial technology era demands workers to exhibit Organizational Citizenship Behavior (OCB) to adapt and overcome workplace challenges. This study aims to examine the effectiveness of employee engagement training in enhancing OCB among employees. The subjects were 20 warehouse employees divided into an experimental group (EG) and a control group (CG) using random assignment. The instruments used were the OCB scale (α=0.983) and the employee engagement scale (α=0.769). Hypothesis testing employed the Mann- Whitney U test and Wilcoxon signed-rank test, revealing a statistically significant change in OCB levels before and after training (Z = -2.809, p = 0.005; p < 0.05). The mean OCB score in the experimental group was 15.50, significantly higher than the control group’s score of 5.50. This study is expected to contribute to the development of OCB enhancement strategies and serve as a reference for companies to implement employee engagement training as a preventive measure.
